HOW CAN I PAY YOU?
We accept cash and credit cards by arrangement. No account facility is available.
When do I pay you?
Our terms are strictly "pre-payment" or "cash on delivery". If there is a possibility you will not be present at time of delivery, we suggest that you leave payment with a workmate or in an obvious place. No money - no delivery. A re-delivery will incur an $11.00 surcharge.
What is your policy on reprocessing garments I am not satisfied with?
Our policy is to guarantee satisfaction. We will re-process at no additional charge. This may require your "owners risk" should a stain require treatment beyond the garment's care label.
Do you guarantee to remove all stains?
Whilst almost all stains are removable, much depends on the type of stain and the particular fabric. Natural fibres accept dye stuff and lose them just as easily. Not all stains can be removed safely. For this reason we will provide you an owners risk form with an explanation of the possible result of further processing. Any risk is a decision for you to make.
What areas do you service?
Currently, we service the Melbourne CBD, , St Kilda Rd